Terms of Use

Membership registration guide

You can become a member by agreeing to the Terms of Use and Privacy Policy and filling out the required information through the [Sign Up] menu. You can use the service free of charge immediately after registration. You don’t have to enter all the information required for ordering. You can always participate in group purchases and auctions. You can also participate in member-only events and various discount promotions.

Ordering Instructions
Ordering a product involves the following steps: – Step 1: Search for a product – Step 2: Add to cart – Step 3: Log in with your member ID or order as a non-member – Step 4: Fill out the order form – Step 5: Select payment method and complete the payment – Step 6: Order success screen (order number) If you’re a non-member, be sure to note the order number and authorization number (for card payments) in Step 6. However, if you’re a member, these are automatically saved, so you don’t need to manage them separately.

Payment Information
For high-value payments, your credit card company may call you for verification purposes. During the verification process, if we determine that the order is not normal, such as the use of a stolen card or an order placed under someone else’s name, we may suspend or cancel the order at our discretion. For bank transfers, you can deposit the purchase price through PC banking, internet banking, telephone banking, or directly at a nearby bank. The depositor name entered when ordering must match the actual depositor’s name, and the deposit must be made within 7 days. Orders for which deposit is not made will be automatically cancelled.

Shipping Information
Shipping Method: Courier
Shipping Area: Nationwide
Shipping Cost: Conditional Free: For orders under 70,000 KRW, an additional 3,000 KRW shipping fee applies.
Delivery Time: 2-4 days
Shipping Information:
– A 3,000 KRW shipping fee applies for orders under 70,000 KRW. – Excluding holidays and public holidays. / Additional charges apply for islands and mountainous regions. – Based on the actual payment amount, excluding points and coupons. – Your order will be shipped after payment confirmation. However, depending on the product type, delivery may be slightly delayed.

Exchange/Return Information
Exchanges and returns are possible within 7 days from the date of receipt of the product. However, in the case of home appliances, if the packaging has been opened or damaged and the product value has been lost, exchanges/returns are not possible. – If the content of the product or service you received is different from the content displayed or advertised, or if it is performed differently, exchanges and returns are possible within 3 months from the date of receipt, or within 30 days from the date you became aware of the fact. Exchanges and returns are not possible within 3 months from the date of receipt, or within 30 days from the date you became aware of the fact. – If the product is lost or damaged due to a cause attributable to the customer. However, this does not apply if the packaging has been damaged in order to check the contents of the product – If the packaging has been opened or damaged and the product value has been lost (e.g. home appliances, food, records, etc. However, returns/exchanges due to defective pixels in laptops, LCD monitors, digital cameras, etc. with LCD screens are subject to the manufacturer’s standards.) – If the value of the product has significantly decreased due to the customer’s use or partial consumption. However, in the case of cosmetics, this is limited to cases where trial products have been provided. – If the value of the product has significantly decreased to the extent that resale is difficult due to the passage of time – If the packaging of a product that can be copied has been damaged (For more information, please use the 1:1 E-MAIL consultation at the Customer Satisfaction Center.) ※ If you change your mind and exchange or return the product, you must pay the return shipping cost. (Including color exchange, size exchange, etc.)

Refund Information
For refunds, we will refund the payment amount within three business days after confirming the return. If you paid by credit card, we will cancel the credit card authorization to prevent the payment from being charged. (However, if the payment can be charged on the credit card payment date, the refund will be processed by the credit card company when the following month’s credit card bill is issued.)

Other Information
Points earned from orders will be converted to usable points seven days after the delivery completion check. During this seven-day period, they will be classified as unused points. Unused points are points for orders that haven’t actually been purchased, in case of returns, cancellations, etc. Points can be used for purchases of KRW 1,000 or more. Points (total points – used points – unused points) can be used for purchases of KRW 20,000 (based on the total actual purchase amount), and can only be used for 50% of the purchase amount.
Points are valid for one year and will automatically expire after that.
Terms of Use: The minimum amount of points available for purchase (the required amount of points available for purchase) is KRW 1,000. The maximum amount of points available for purchase (the maximum amount of points that can be used at one time) is “no limit.” Term of Expiration: If an order is canceled or refunded, any points accumulated from the purchase will also be canceled. Accumulated points will automatically be forfeited when you cancel your membership or become a dormant member.